Can I cancel a custom order?


You cannot cancel a custom order if its production has already started, as such orders are made specifically according to your requirements. If you wish to cancel your order, it is important to contact us immediately after placing it—before production begins, we may be able to offer a solution: stopping the order, making changes, or, if possible, refunding part of the payment. Once production has started, we will no longer be able to change or cancel the order.