DELIVERY INFORMATION
COURIER DELIVERY TO HOME OR OFFICE
Fast and reliable high-quality delivery of your order is ensured by our partners Venipak. In certain cases, goods may be delivered through other couriers.
The price of courier delivery depends on the total weight and volume of the purchased goods. The price in the shopping cart is calculated automatically. If the delivery price seems too high to you, we offer free pick-up of the goods at our physical store in Kaunas or contact us for alternative pick-up or delivery options.
Delivery of goods to the Neringa (Curonian Spit) has special pricing: +40 EUR (excl. VAT) to the shipping price indicated in the shopping cart.
You will be informed about the estimated delivery time and tracking number by SMS and/or e-mail.
If you notice that the packaging is damaged upon receipt of the shipment, immediately notify the courier who delivered the shipment and write a report on the damage. If you accept the ordered goods and sign the consignment document without comments, the consignment is considered to have been delivered in order.
Please note that you will be responsible for unloading the goods delivered on the pallet from the courier vehicle to your home or office if you have made a bulk purchase.
DELIVERY TERMS
Delivery terms are specified individually on each product page.
Standard goods are delivered by courier on the next working day if they are ordered and paid for (payment must be credited) before 12:00 p.m. If the order is placed after 12:00 p.m., the goods are shipped the next business day and delivered the next business day after shipping.
Goods marked with the "Ordered product" flag and boxes with individual printing are delivered within 10-18 working days of order confirmation.
In case of high demand due to a busier sales season or courier availability, delivery times may be extended.
PICK UP FROM THE PHYSICAL STORE
In the physical store Raudondvario pl. 150, Kaunas, LT-47175, you can pick up the goods for free.
Orders placed by 12:00 p.m. are usually ready for collection on the same business day. We will send you a confirmation email as soon as the order is ready for collection. Be sure to get an email before your arrival!
Goods may be received only by the person who placed the order or by the person specified at the time of placing the order. When receiving your order, it is necessary to have an identification document with you. We can also deliver the goods to the person specified by you.
We have all the samples available in our physical store, so you can come in and purchase the boxes directly from us.
WORKING HOURS
I-V 08:00 - 17:00
VI-VII Closed