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Rules for buying and selling goods in the E-Store www.superbox.lt


1.1. This Contract of purchase and sale (hereinafter referred to as the Contract) establish the mutual rights, duties and responsibilities of the person acquiring the items at the online store www.superbox.lt (hereinafter referred to as the Buyer) and Superbox, UAB (hereinafter the Seller) when the buyer purchases the items on the online store. When buying goods in the online store, the Buyer agrees to the following rules.

1.2. These Rules and the Privacy Policy attached to them, which constitute an integral part of the Rules, are a legal document binding on the Parties, which sets out the rights and obligations of the Buyer and the Seller, liability, conditions and procedure for purchasing, paying for, delivering and returning goods on the superbox.lt. The Seller reserves the right to change, amend or supplement these Rules at any time, taking into account the requirements established by the laws. The changes take effect from the moment of publication for all transactions concluded after the announcement, therefore, the Buyer is recommended to get familiar with the Rules during each purchase. When buying from www.superbox.lt, the Buyer is subject to the Rules in force at the time of placing the order.


2.1. The Purchase and Sale Contract (hereinafter the Contract) between the Buyer and the Seller shall be deemed concluded from the moment the Buyer places the order for the goods by agreeing with the Rules of the online store and pays for the goods.

2.2. After the conclusion of the Contract, the range of goods indicated in the Buyer's order, their quantity, price, delivery time and other terms become binding for the Buyer and the Seller, and may be changed only in accordance with the procedure set out in these Rules.

2.3. Each Contract concluded between the Buyer and the Seller shall be stored on the Seller’s database.


3.1. The Buyer shall have the right to purchase goods in the E-Store in accordance with the procedure set out in these Rules and other information sections of the store.

3.2. The Buyer shall have the right to contact by the e-mail address or telephone specified by the Seller for additional information (the details are available on the Website, under the Contacts section).

3.3. The Buyer shall have the right to withdraw from the Contract for the goods with the E-Store by notifying the Seller in writing (by e-mail, indicating the item he intends to return and its order number) no later than within 14 business days from the date of delivery of the product. The Buyer shall have the right to withdraw from the Contract with the Seller only if the product is of good quality, has not been damaged and its appearance has not substantially changed. If the goods are of high quality, the return of the goods is not only paid for, but also organised by the Buyer. Only unfolded packages can be returned.

3.4. By registering on the E-Store www.superbox.lt, the Buyer undertakes to provide correct data about himself (full name, address, e-mail and telephone number) and/or company details (company name, address, company code, VAT payer's code).

3.5. The Buyer, by registering on the E-Store and ordering goods, undertakes to preserve his login details and not pass on to 3rd parties. If the Buyer loses the login details, he must immediately inform the Seller thereof by the means of communication specified under the Contacts section. The Seller shall not be responsible for the actions of third parties performed using the Buyer's login details.

3.6. If the information provided in the Buyer’s registration form changes, he must be immediately update them.

3.7. If the Buyer, during the delivery of the goods, refuses to accept the goods without important reasons, the Buyer must pay for the costs of delivery of the goods at the request of the Seller.

3.8. The Buyer, using the E-Store, agrees to these Rules and undertakes to comply with them and not to violate the laws of the Republic of Lithuania.

3.9. The Buyer is responsible for the product if it has been damaged, deformed or otherwise lost its function or aesthetic appearance due to improper storage conditions (for example, due to too high or too low humidity or incorrect air temperature).

3.10. The Buyer agrees that his details (name, address, telephone number, e-mail address, IP address and/or company name, address, company code, VAT identification number) will be collected and used to process the orders for goods and services placed by the Buyer.

3.11. The Buyer takes full responsibility for the plagiarism of products (packages) and unauthorized use of trademarks in the design of products (packages).

3.12. The Buyer commits to take care of all permits and consents necessary in order not to violate copyright, the rights of use of trademarks and is responsible for compliance with the laws regulating copyright and their protection and protection of trademarks and the consequences arising therefrom.

3.13. The Buyer gives the right to the Seller to use the products as examples to present and publish photos of products in the e-shop.


4.1. The Seller undertakes to enable the Buyer properly use the services of the E-Store, the operating conditions of which are established by these Rules.

4.2. If the Buyer attempts to violate in any way the stability of the functioning of the E-Store, data security or violates other obligations of the Buyer provided for in the Rules and legal acts of the Republic of Lithuania, then the Seller shall have the right to cancel the Buyer's registration immediately and without notice or otherwise restrict the possibility to use the E-Store.

4.3. The Seller undertakes to respect the Buyer's right to privacy of the Buyer's personal information as specified in the E-Store registration form.

4.4. The Seller undertakes to sell goods which meet the requirements of legal acts of the Republic of Lithuania. The goods shall be sold of high quality, suitable for use in accordance with their direct purpose, properly packaged and labelled.

4.5. If the Seller is requested to manufacture the goods according to the graphic design (printing) project or construction solution provided by the Buyer, the Seller shall not be responsible for defects in the products (packaging) caused by the layouts and drawings provided by the Buyer.

4.6. Seller holds no responsibility for copyright infringement, trademark misuse, or packaging plagiarism.


5.1. When ordering the goods, the Buyer undertakes to indicate the exact delivery address of the goods.

5.2. The Buyer must accept the goods in person. If the Buyer cannot accept the goods in person, but the goods have been delivered to the address specified by the Buyer, the Buyer has no right to make claims regarding the delivered goods to the wrong person.

5.3. The Seller undertakes to deliver the goods ordered by the Buyer at his specified address.

5.4. The Seller delivers the goods to the Buyer in accordance with the terms specified in the descriptions of the goods. These terms are preliminary, moreover, they do not apply in the cases when the required goods are not available in the Seller's warehouse and the Buyer is informed about the shortage of the ordered goods. The Buyer also agrees that in exceptional cases the delivery of goods may be delayed because of the circumstances beyond the Seller’s control. In this case, the Seller undertakes to contact the Buyer immediately and agree on the terms of delivery of the goods.

5.5. In all cases, the Seller is exempted from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.

5.6. The Buyer must in all cases immediately inform the Seller if the parcel is crushed or the packaging is otherwise damaged, if the parcel contains unsolicited goods or incorrect quantity, incomplete goods.

5.7. In all cases, if the Buyer notices any violations or damage of the packaging upon delivery, he must indicate his comments in the parcel delivery document submitted by the courier or draw up a separate report on these violations or damage. This must be done by the Buyer in the presence of a courier. In the absence of such actions, the Seller is exempted of liability against the Buyer for the damage of the goods in connection with damage to the package, of which the Buyer did not notify in the courier's delivery document.


6.1. The Buyer shall be responsible for providing incorrect data in the online store and the consequences thereof.

6.2. The Buyer is responsible for the storage of login data to the online store, and if the Buyer transfers this data to third parties, the Buyer shall also be responsible for the actions of these third parties.

6.3. The Buyer shall be liable for damage caused by the use of the goods not in accordance with the instructions or in compliance with other security requirements and the procedure of use established by the laws of the Republic of Lithuania.

6.4. In the event of damage, the guilty party shall compensate for the damage suffered.


7.1. The relationship between the Buyer and the Seller shall be governed by the laws of the Republic of Lithuania.

7.2. All disagreements shall be settled through negotiations, and in case of failure to reach an amicable settlement, disputes shall be settled in accordance with the procedure established by the legal acts of the Republic of Lithuania.